BEYOND SURVEYS - EXPAND YOUR VOLUNTEER FEEDBACK SYSTEMS
Find out what makes volunteers tick and build a strong team culture of continuous improvement.
Step-by-Step Videos
77 minutes of focused instruction to watch over time or binge in one sitting
A Time-Saving Guide
A Feedback System Planning Workbook to help you focus on your goals & next steps
Presentation Slides
Half page slides for future reference & taking notes as you learn
WHAT'S INSIDE THIS SPOTLIGHT COURSE
In this focused on-demand course, you will learn conduct your very own mixed-methods research to surface deep insights into what what you can do to prevent turnover, all without hiring an expensive consultant.
In this lesson, you will learn how to ...
- Describe the various options for feedback systems
- Outline the goals for a research project using four categories
- Conduct ethically grounded research, no matter which method
- Pinpoint when additional research might be needed
Downloads: Beyond Surveys - Expand Your Volunteer Feedback Systems Course Slides, Feedback System Planning Workbook
In this lesson, you will learn how to ...
- Decide when a poll or a survey is your best bet
- Determine when a poll is an appropriate method
- Choose from six kinds of poll question types
- Decide where to place a poll for maximum response
In this lesson, you will learn how to ...
- Determine when a focus group is an appropriate method
- Create a doable focus group agenda
- Develop a focus group guide that covers the bases
- Set ground rules for participation
In this lesson, you will learn how to ...
- Determine when interviews are an appropriate method
- Meet specific goals for interviews using one of five types
- Develop an interview group guide
- Conduct successful interviews in person and over the phone
DISCOUNTS FOR TEAMS
We offer discounted enrollments for teams of two or more. Each student will receive their own log in to the course.
