Volunteer Management Fundamentals Certificate Course
Learn the Essential “What Works Now” Strategies to Confidently Attract, Grow, and Lead a Highly Committed Volunteer Team in Just 4 Weeks
Essential Frameworks
Proven Strategies
Expert Insights
WHAT'S INSIDE
Our Signature 4-week on-demand course with weekly group coaching calls, designed to help volunteer leaders and new volunteer coordinators get a jump start on success.
Phase 1: Envision the Future
- Big Myths About Volunteers
- The Volunteer Lifecycle
- What is a “Volunteer” & Why Does it Matter?
- Commitment to Community Statement
- Align Opportunities with Agency Goals
Phase 2: Build the Foundation
- Quick & Dirty Risk Management Planning
- Options for Volunteer Screening
- Policies for a Better Volunteer Experience
- Your Volunteer Handbook
- Volunteer Workforce Planning
- Essential Tools for Every Volunteer Initiative
- Simple Outcome Metrics to Track Progress
Phase 3: Grow Engagement
- Develop Inspired Role & Team Descriptions
- The Ideal Volunteer & Your Market
- Transformational Recruitment Messaging
- Where to Post & Share Your Appeals
- Find Partners to Help Supply Volunteers
Phase 4: Sustain Involvement
- Volunteer Motivation & Retention 101
- Progressive Levels of Engagement
- Volunteer Orientation vs. Skills Training
- Focus on the Need-to-Know Info
- Easy Ways to Take Your Training Online
- Ways to Monitor Volunteer Satisfaction
- Integrated Volunteer Appreciation
- Communications Consistency & Clarity
Phase 5: Scale Leadership
- Ideas for Upskilling & Leadership Growth
- Working in Teams to Scale Impact
- Prepare Staff to Better Support Volunteers
- Delegation & Coaching for Follow Through
- Dealing with Difficult Volunteer Behaviors
- Conserving the Volunteer Brain Trust
- Plan to Keep Volunteers Coming Back
DISCOUNTS FOR TEAMS
We offer discounted enrollments for teams of two or more. Each student will receive their own log in to the course.
